Cyber Insurance

Protect your business from phishing, ransomware, data breaches and more.

Most pet businesses rely on technology for emails, bookings, payments and online sales. That brings risks such as phishing, ransomware and data breaches. Cyber insurance helps protect your business and keep it running if the worst happens.

A single cyber-attack can stop you working, damage your reputation and be costly to fix. Cyber insurance helps pay for the costs, subject to your policy terms.

What is cyber insurance?

Cyber insurance is a safety net against cybercrime. It helps cover the costs and disruption caused by hacking, data breaches and cyber-attacks, so you can recover quickly and get back to work.

Do I need cyber insurance?

Legally, no. But if your business uses email, takes online bookings or payments, or holds client details, you’re at risk. Pet businesses hold names, addresses, phone numbers and payment details, which are valuable to criminals, and smaller businesses are targeted too. If you hold personal data, you’re also responsible for protecting it, and some breaches must be reported to the Information Commissioner’s Office within 72 hours.

Read more in our blog, How to protect your pet business from cyber-attacks.

Why do I need cyber insurance?

An attack can hit you in several ways at once:

You can’t take bookings or payments while your systems are down.
Client details are stolen, and you have to investigate and tell the people affected.
A criminal impersonates you, or sends fake payment instructions or invoices to your clients.
You lose money through fraud, such as a payment sent to the wrong account.

Cyber insurance helps with these costs. Your policy can include help in the first 72 hours of an incident, so you’re not working out what to do on your own.

Cyber insurance is one of the covers pet business owners often miss. Read Two pet business insurances you might be missing.

What does cyber insurance and cyber liability insurance cover?

A cyber insurance policy can include the cover below. Cyber liability insurance, which protects you if someone else makes a claim against you, sits under Third Party Security and Privacy.

Third Party Security and Privacy, Event Response, Cyber Crime

Expenses to defend you, and damages resulting from your liability to a third party for a security failure
Cover to defend you, and any regulatory fines from a security failure or data breach (if insurable under the law)
Expenses to defend you, and any PCI fines arising from data breach (if insurable under the law)
Expenses to defend you, and damages arising from the distribution of fraudulent payment instructions to your vendors or clients as a result of security failure

Additional cover is available for bodily injury and property damage if you need it. All cover is subject to policy limits and exclusions. You’ll find full details on our policy documents page.

Event Response

Services in the first 72 hours to help you with initial response to a cyber event
Costs to respond to a breach including forensic fees, customer notification and more
Costs for public relations consultancy for you or a third-party
Costs to respond to an extortion incident
Business interruption loss arising from a security or systems failure
Digital asset restoration
Replacement or restoration of computer hardware
Reasonable expenses to attend a trial in defence of a third-party claim

Cyber Crime

Funds transfer losses, including through social engineering
Impersonation repair costs
Invoice manipulation
Invoices you are unable to collect as a result of phishing

What does cyber insurance not cover?

Like any insurance, cyber cover has limits and exclusions. Exact wording varies, but cyber policies commonly don’t cover:

Attacks or incidents that happened before your policy started.
Fines and penalties that can’t legally be insured.
Bodily injury or property damage, unless you add that cover.
Costs above your policy limits.

Always check the details in your policy documents, or ask our team if you’re unsure.

How much cyber insurance do I need?

There’s no single right amount, as it depends on your business. A useful way to work it out is to ask:

How much income would I lose each day if my systems went down, and how long could it take to recover?
How many clients’ details do I hold?
How much money moves through my accounts, and how much could be lost to a fraudulent payment?
What would it cost to replace or restore my computers and data?

Our team can help you choose a limit and excess that fit your business. Make sure your cover keeps pace as you grow, too. Read Underinsurance: the paperwork oversight that costs animal businesses the most.

Why choose us?

Expert advice: Clear, expert advice on your business needs, and plain explanations of what’s covered.
24/7 Support: Friendly cyber security experts available day or night.
Comprehensive cover: Cover for the risks that matter. Protection from scams, ransomware, lost income and more.
Pet business specialists: We’ve been insuring pet businesses for more than 45 years, so we understand the risks you face.

Get your Cyber Insurance quote today

Don’t wait for an attack to find out you’re not covered. Our team is available Monday to Friday, 8am to 8pm, Saturday 9am to 6pm and Sunday 10am-4pm.

Get a quote online

Call 01444 708849 for a quote

How much does cyber insurance cost?

The cost depends on your business size, how you use technology, and the cover and excess you choose. Call our team on 01444 708849 and we’ll talk you through your options.

Webinar: The Cyber Risk Every Animal
Business Should Know About

Watch Elaine Waters, Commercial Insurance Broker at Brooks Braithwaite, and Tom Draper,UK Managing
Director of Coalition as they share expert tips on how to protect your animal business from targeted cyber threats.