At Brooks Braithwaite we pride ourselves on offering excellent customer service, and pay claims fairly and as quickly as we can for our customers. For more information on making a claim, please see below.

Alternatively, you can call us on 0345 982 5499.

How To Make an Insurance Claim

1. Insurance Claims for Care, Custody and Control of Animals including:

Veterinary Fees

Death of Animal

Loss by Theft or Straying

Loss of Boarding Fees

Advertising and Reward

Animals in Transit

If you need to submit a claim under any of the above sections of cover please either:

Download a claim form, complete and return as instructed

Contact the team on 0345 982 5499

2. Insurance Claims for all other sections of cover including:

Property Damage

Business Interruption


Goods in Transit

Specified All Risks

Frozen Foods

Employers’ Liability

Custodial Responsibility

Public Liability, Products Liability and Professional Indemnity

If an accident, loss or damage occurs or any circumstances arise which may cause a claim to be made please: 

Contact the team on 0345 982 5499

Unfortunately a claims form is not available for these types of cover

For claims FAQs – Click here