Privacy Policy and Legal Notice

Please read this Notice with care as by using this site you agree to be bound by its terms.

Privacy Policy

At Brooks Braithwaite (Sussex) Ltd protecting your privacy is important to us. We promise to respect and safeguard your personal information.

We will make every effort to ensure that your details are accurate and kept up to date. This is how we use your personal information:

(a)    We collect and use personal information to allow us to give you a quote or process your purchase of a policy. Such information may include your name, address, telephone number, e-mail address, bank details and renewal date(s) as well as your credit or debit card number and expiry date. Payment details will only be kept as long as needed to ensure that payment is collected.

(b)   The information you supply may be communicated to the Underwriters for insurance product administration. If you indicate to us that you are happy to receive further information from Brooks Braithwaite (Sussex) Ltd we may use your details to contact you about something that we think may be of interest to you. Where we use your personal details to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way.

(c)    For your protection, telephone calls may be recorded and monitored. We exchange information with other insurers through various databases to help us check information provided and also to prevent fraudulent claims. We will disclose information about you to regulatory authorities in response to formal requests.

Brooks Braithwaite (Sussex) Ltd is committed to protecting your privacy and takes its responsibilities regarding security of customer information very seriously. We use Secure Socket Layer (SSL), one of the best available security systems to protect your communication with us. The padlock symbol on your browser confirms that your details are encrypted and secure.

Your details are stored securely on our custom built database behind a firewall, preventing unauthorised people from gaining access to it. Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us to prevent unauthorised access.


By using our website, you agree that we (Google Inc. Analytics and Bing) can place cookies on your device.  Please read the following information carefully.

(A)  We may set our own cookies in order to;

  1. track clicks on our own adverts (for example from paid search engine results or from site within our own affiliate scheme)
  2. allow you to make use of the products/services we offer
  3. determine how our website is being used
  4. gather information for remarketing and ‘similar audience’ campaigns using Google Inc Analytics.

    a. The remarketing feature enables online advertising to be targeted at past website visitors using information gathered from cookies. The following statement is taken from Google, and explains how cookies for remarketing are used:

    We (Brooks Braithwaite (Sussex) Ltd) “and third party vendors, including Google use the data gathered from first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on your past visits to our website”.

    Remarketing can be effective as past website visitors have already demonstrated an interest in what the website has to offer, meaning they are more likely to be interested in the advertisements message.   Advertisements are shown across the Google Display platform or Google Search.

    b. The ‘similar audiences’ feature enables online advertising to be targeted at new audiences who may be interested in Brooks Braithwaite (Sussex) Ltd. The ‘similar audiences’ are selected based on shared interests and characteristics of those people on the remarketing lists compared to visitor data across the Google Display Network.  Once a similar audience list is compiled by Google, advertising is then targeted to those people across the Google Display platform and Google search.

    c. Advertisements for remarketing and ‘similar audience’ campaigns can be served by third party vendors including Google and are shown across the Google Display platform and Google search.

5. For display advertising (Google Display Impression Network reporting).

6. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings and following the relevant instructions.   Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

(B)  We do not share information from our own cookies with any third party (unless required to do so as outlined in our Data Protection policy).

(C)  We use Google Analytics in order to help determine how our site is used.  The following statement is provided by Google for you to understand how they use information from the cookies they set in their Analytics product.

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”


Whilst we make every effort to ensure that the information contained in this site is complete and accurate, we are not liable for any errors, omissions or misleading statements on these pages or any site to which these pages connect. Anything on this site is for information purposes only and does not constitute investment advice.

Links to third party web sites on the site are provided solely as a convenience to you. Brooks Braithwaite (Sussex) Ltd has not reviewed these third party sites and does not control and is not responsible for any of these sites, their content or their privacy statement. Thus, Brooks Braithwaite (Sussex) Ltd does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.

We reserve the right to make amendments and changes to the information on this site at any time. Unless it is clearly indicated, the information provided on this site is not intended to be an offer by us to enter into a contract with you. A contract will be formed only after we have accepted your application and have confirmed to you that a contract has been entered into. It is your responsibility to ensure that any software downloaded onto your computer from this site is suitable and free from viruses.

Applicable Law

The applicable law governing the contents and use of this site and any disputes arising from use of this site is English law and disputes will be subject to the exclusive jurisdiction of the English courts. Note that this site is not intended for use or distribution by a person in any country where such use or distribution of the site would be contrary to local laws or regulation.


Please note that there is no guarantee that any e-mail sent to this site will be received by Brooks Braithwaite (Sussex) Ltd or that the message will remain confidential whilst being transmitted.

Intellectual Property

Brooks Braithwaite (Sussex) Ltd and its logo are the registered trademarks in the UK and other countries of Brooks Braithwaite (Sussex) Ltd. Allianz and its logo are the registered trademarks in the UK and other countries of Allianz Insurance plc. If Brooks Braithwaite (Sussex) Ltd decides to make changes to this notice we will post any changes on this page. If you have any queries please contact us.